Adjustments to the Workplace

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What is a duty to make reasonable adjustments?
One of the ways in which discrimination occurs is when an employer fails to comply with the duty to make reasonable adjustments in relation to a disabled person.
The duty to make a reasonable adjustment arises where a disabled person is actually put at a substantial (not minor or trivial) disadvantage, when compared with people who are not disabled, because of:

-a provision, criterion or practice applied by or on behalf of the employer – for example, the arrangements made for determining who should be offered employment (selection and interview procedures and the premises used for such procedures) and terms and conditions or arrangements on which employment, promotion, transfer, training or any other benefit is offered (job offers, contractual arrangements and working conditions)

-any physical feature of premises occupied by the employer – for example, features arising from the design or quality of the building (whether temporary or permanent), such as steps, doors, emergency escape routes, floor coverings and all other fixtures, fittings, furnishings, equipment and materials.

The employer has to take such steps as are reasonable, in all the circumstances, to prevent or reduce that disadvantage. The employer only has a duty to make an adjustment if they know, or could reasonably be expected to know, that the employee (or potential employee) has a disability and is likely to be placed at a substantial disadvantage. The employer must do all he or she reasonably can to find out whether this is the case. There is no onus on the disabled person to suggest what adjustments should be made, although it is good practice for employers to ask.

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